This policy explains what information Luxuria Doors & Windows ("Luxuria", "we", "us") collects when you use this website or contact us, and how we use it.
Information we collect
We only collect the details you choose to share with us:
- Consultation requests. When you fill in the Get Free Consultation form, it prepares a WhatsApp message containing your name, phone number, location, what you are looking for, and any date or notes you add. Nothing is sent until you press send in WhatsApp. This website does not store the form details itself.
- Calls, emails and messages. If you phone, email or message us, we receive the details you give us in that conversation.
How we use your information
- To respond to your enquiry and arrange a free site measurement and consultation.
- To prepare quotes, supply and fit the doors, windows or panels you order, and provide after-sales support.
- To contact you about your enquiry or order.
We do not sell, rent or trade your personal information.
Sharing your information
We share your details only when needed to serve you — for example with a manufacturer or brand partner to process an order or warranty — or when required by law. Messages you send on WhatsApp are also handled by WhatsApp under its own privacy policy.
Cookies and tracking
This website does not use advertising or analytics cookies, and does not track you across other sites. If we add such tools in future, we will update this policy.
How long we keep information
We keep enquiry and order details for as long as needed to serve you, provide warranty support, and meet our legal and accounting obligations.
Your choices
You can ask us to see, correct or delete the personal information we hold about you by contacting us using the details below. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Contact us
Luxuria Doors & Windows
Federal Bank Building, Quilandy Road, Thikkodi, Kerala 673529
Phone: 88910 67428
Email: md@luxuriadd.com